We have been lucky to work on some really exciting projects - see what our clients have to say about our work.
Professional, caring and so efficient. Carmen helped us create a wonderful vision and it really has been a pleasure working with her and the wider team.
We selected Carmen after seeing three different architects, she was friendly, professional and keen to really understand exactly what we wanted from our loft conversion and renovation project. Carmen came up with a design that was perfect for how we wanted to live and also sympathetic to the style of building. She helped us through the planning permission process, and also getting quotes from and selecting a builder to do the job. We were extremely fortunate that she could take on the management of the project for us, and while an additional cost, I'm certain we reaped the benefits many times over. She ensured we had clear consistent communication with the builders and building control officer throughout the project. She was meticulous in drawing up the specifications, and able to check that they had been completed at each stage. Her weekly meetings with us and the builder made sure the time lines didn't slip and that any unexpected costs were properly quoted for and signed off at each stage. We cannot recommend her highly enough, she is a great person to work with, an excellent architect and a fabulous project manager. Thank you for our beautiful home!
Carmen picked up our project at a very stressful time. She was patient, professional, easy to deal with – but with an incredible eye for detail. Her specification was excellent and we were so impressed we asked her to project mange the whole project. Carmen was diligent, detailed, kept us informed every week and enabled the project to be delivered to specification, to time and to budget (barring the changes to specification that we made). Carmen turned around our project and we are absolutely delighted with the results and very happy to recommend her work.
Carmen was extremely professional, kept our project fully on track and also controlled costs. Her suggestions during the project, for instance simple things like glass shelves to let the light through and a dramatic glass splash back, changed our kitchen from great to extraordinary. Carmen is also great to work with on a personal basis, easy to talk to and genuinely cares about the work.
It's with confidence and great pleasure that I recommend the architectural services of Carmen Austin. Her professionalism and creativity exceeded all expectations. Working within a stringent budget, she maintained the excellence one would expect from a high end project. She commands respect from a building team and leads meetings in a thoroughly efficient and focussed manner, while still being flexibly patient with discussion and questions. Her organisational skills and administrative processes are impeccable.
From plans to completion kept informed. Good liaison with builder and client, all queries promptly dealt with. Phone calls and e-mails answered immediately. Prepared to adapt to client's changing ideas. Total 'can do' attitude. Highly recommended! I am happy to have anyone ring me to get a personal confirmation.
Carmen is exceptionally personable, with a high level of creative input coupled with her keen eye for detail. She made me feel in control whilst at the same time communicating clearly and easily the architectural vision. The experience has left me in no doubt about the value Carmen added and I would highly recommend her for all the qualities mentioned as well as her gentle, firm and professional approach throughout the project.